Terms and conditions

This is a courtesy translation provided for convenience. The Italian version is the legally binding text.

Last updated: 21 June 2026

The rules of the relationship between you and DAWT: account, subscriptions, withdrawal, liability.

1. Who we are and what you accept

DAWT (the "Service") is provided by Thomas Donzella (sole proprietorship "Donzella di Thomas Donzella"), VAT no. IT02865930180, Via S. Francesco d'Assisi 47E, 20073 Opera (MI), Italy ("we", "us"). By using the Service you accept these Terms and the Privacy policy. If you do not accept them, do not use DAWT.

2. The Service

DAWT is a wellness and fitness application that generates and adapts workout plans through artificial intelligence, tracks workouts and provides estimates and suggestions on training and nutrition. The Service is for information and training-support purposes. DAWT is not a medical device and does not provide diagnoses, therapies or medical advice (see §9 and the Disclaimer).

3. Account

To use the full features you must create an account providing true and up-to-date information. You must be at least 16 years old. You are responsible for keeping your credentials confidential and for all activity carried out through your account. Notify us immediately of any unauthorised use.

4. Plans and subscriptions

DAWT offers a free Free plan and paid subscription plans (Start, Plus and Pro), billed monthly or annually at the prices shown on the Pricing page at the time of purchase. The prices shown are inclusive of VAT and represent the total amount you will pay.

Automatic renewal: unless cancelled, the subscription renews automatically at the end of the period (monthly or annual) at the price then in force, charged to your chosen payment method.
Cancellation: you can cancel at any time; cancellation takes effect at the end of the period already paid, and you keep access until that date.
Price changes: any changes will be communicated to you in advance and will apply only from subsequent renewals.
Payments: they are handled by third-party payment providers (e.g. the payment processor or the app store); we do not store your full card details.

5. Right of withdrawal (consumers)

If you are a consumer, you have the right to withdraw within 14 days of concluding the subscription contract, without giving any reason. To exercise it, an explicit statement is sufficient (for example an email to info@dawtmilano.com); you may also use the model withdrawal form provided for by the Italian Consumer Code (Codice del Consumo). We will refund you within 14 days of receiving your notice, using the same payment method you used.

Digital services: immediate performance. DAWT is a digital service with continuous access. By activating your subscription immediately, you expressly request that we begin providing the Service during the withdrawal period and you acknowledge that you will lose your right of withdrawal once the Service has been fully performed, pursuant to Art. 59 of the Italian Consumer Code. If you withdraw after performance has begun but before it is complete, you will be charged an amount proportional to the part of the service already provided. At the time of purchase we collect these confirmations separately and send you a summary on a durable medium (email).

6. Permitted use

You undertake to use DAWT only for lawful, personal purposes. In particular, you must not: violate laws or the rights of others; access systems without authorisation; carry out reverse engineering, scraping or bulk data extraction; resell or license the Service; submit unlawful or offensive content, or third parties' data without their consent; circumvent usage limits or overload the infrastructure. We may suspend or close accounts that violate these Terms.

7. User content and data

The data and content you enter remain yours. You grant us a limited licence to process them in order to provide you with the Service, in accordance with the Privacy policy. You can export your data and delete your account at any time from the app settings.

8. Content generated by artificial intelligence

Workout plans, advice, debriefs and coach replies are generated by an artificial intelligence system and may contain errors, inaccuracies or information that is not suitable for your specific situation. Always check that the advice makes sense, use common sense and stop any exercise that causes you pain or discomfort.

9. Health, training and medical limitations

Physical activity involves risks. Consult a doctor before starting a training programme, especially if you have medical conditions, injuries, are pregnant or have doubts about your health. DAWT does not replace the advice of a doctor or qualified professional and is not a medical device. By using the Service you acknowledge that you train at your own risk. For details, see the Disclaimer.

10. Intellectual property

The Service, the DAWT brand, the software, texts, graphics and the exercise catalogue are owned by us or by their respective owners and are protected by law. You acquire no rights in them other than a personal, non-transferable licence to use DAWT in accordance with these Terms.

11. Warranties and limitation of liability

The Service is provided "as is" and "as available". While we strive for quality and continuity, we do not guarantee that it will be free of errors or interruptions, nor do we guarantee specific training or health results.

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental or consequential damages, or for loss of data or loss of profits. Nothing in these Terms excludes or limits our liability where this is not permitted by law, including in cases of wilful misconduct or gross negligence and the mandatory rights granted to consumers.

12. Indemnity

You agree to hold us harmless from third-party claims arising from your use of the Service in wilful or grossly negligent breach of these Terms or of the law, without prejudice in any event to the mandatory rights granted to consumers.

13. Changes to the Service and to the Terms

We may modify or discontinue (in whole or in part) the Service and update these Terms. In the event of substantial changes that are unfavourable to you, we will notify you with reasonable advance notice and you will be able to cancel at no cost before they take effect; the new conditions apply from the next renewal or from your acceptance, and not through continued use alone.

14. Governing law and jurisdiction

These Terms are governed by Italian law. If you are a consumer, exclusive jurisdiction lies with the courts of the place where you reside or have elected domicile, and the mandatory protections provided by the Italian Consumer Code remain unaffected. As an alternative to court proceedings, you may use the alternative dispute resolution (ADR) bodies provided for by Part V of the Italian Consumer Code, for example the conciliation bodies established at the Chambers of Commerce.

15. Contact

For any question about these Terms, write to info@dawtmilano.com.

These Terms should be read together with the Privacy policy and the Medical and AI Disclaimer, which forms an integral part of them.